Mini-POS - Overview
A Point of Sale (POS) system combines software and hardware to facilitate sales transactions, commonly used in restaurants and retail stores. POS systems cater to specific industries, with features tailored to their needs. Visual Matrix offers an integrated POS system with core features, accessible on any computer with the PMS, reducing setup costs. To use the POS, it must be added to your contract, with two common usage scenarios.
- Pantry/Sundry Shop: Selling pantry items in hotels can be tricky without an expensive POS system. Visual Matrix's integrated POS simplifies this process, enabling quick sales and payments at the front desk, enhancing efficiency and affordability
- Hotel Restaurant or Lounge: Visual Matrix POS is ideal for small hotel restaurants and lounges, offering essential features for ticket management and kitchen orders. It conveniently combines hotel and restaurant totals in a single system, eliminating the need for manual daily postings. However, for larger restaurants, a dedicated POS system may be more suitable.
Each 'POS Station' necessitates a computer with Visual Matrix installed. Besides this, there is no mandatory additional hardware. The choice to procure extra hardware is contingent on individual hotel requirements. Visual Matrix offers the Barcode/ID Scanner for direct purchase, but for other hardware, there are no designated preferred vendors.
Bar Code Scanner
The Visual Matrix VM-1031 ID Scanner can also be utilized for scanning IDs during reservations. Additionally, other scanners from our partner, Shadow Custom Software, are compatible. Please confirm with them if the scanner will also be used for product barcode scanning, as they will need to enable this functionality.
Other barcode scanners are compatible as well. Most scanners include barcode programming sheets. We recommend programming your scanner to insert a TAB via your keyboard after scanning an item and ensure the selected scanner emulates a keyboard for configuring shortcuts and character insertion.
Receipt Printer
To print receipts using Visual Matrix, you must have an EPSON OPOS-compatible 80mm thermal printer. Be sure to select a model that supports Ethernet and matches your hotel's connection requirements, as Ethernet printers can work from any station.
Recommended models are:
- Epson TM-T20II Ethernet Plus (discontinued),
- TM-T20III,
- TM-T88V.
Cash Drawer
Generally, OPOS and Epson-compatible cash drawers that can be connected to the back of the Epson printer are supported.
Related Articles
Visual Matrix Security Overview
Security is at the core of everything we do at Visual Matrix. From protecting guest data to preventing fraud, keeping your PMS secure requires a partnership between our technology safeguards and your property’s daily practices. Every hotel faces the ...**Elavon - Infos & Best Practices
Visual Matrix PMS is the tool you are using to communicate with your gateway but Visual Matrix is not processing your credit card transactions. Visual Matrix communicates with Elavon. Elavon Contact Phone: (866) 265-6225 Elavon Error Page (scroll ...Message "Rates are not setup for this period"
When booking a room in the system, you might see the message "Rates are not set up for this period" while using either the Availability screen or the Book Res option. This message indicates that the system is missing rate information for the ...**Shift4 - Infos & Best Practices
Visual Matrix PMS is the tool you are using to communicate with your gateway but Visual Matrix is not processing your credit card transactions. You are working with Shift4. Shift4 Contact Phone: (888) 276-2108 Shift4 Error Page (scroll down for the ...FAQ - SkyTab POS Integration
What does the SkyTab interface do? The SkyTab integration allows your POS system to post charges directly to a guest’s Folio in the PMS. This helps streamline operations by removing the need to manually enter charges for restaurant, retail, or other ...