Refund Guest Adv Deposit (Cloud) 🎥

Refund Guest Adv Deposit (Cloud) 🎥

Path: Front Office > Reservations > Search for and open the reservation required.
A refund of an advance deposit is only possible before the check-in process. Once check-in is completed, the advance deposit is transferred to the folio and ledger changes take place. Any refund or offset must be initiated directly from within the folio.
1. Select Deposit Details to populate the post deposit details window.



2. Highlight the Deposit that needs to be refunded
3. Click Refund Deposit to begin the refund.
4. Enter the amount and method of payment to preform the refund to.
5. Click Post to finalize the Refund. 



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