Set up Gmail to be compatible with Visual Matrix (Cloud)
If you are using a Gmail account with Visual Matrix, you need to make sure you are following those next steps. No panic, each step is explained below.
1. Respect Gmail's new password guidelines.
2. Make sure the 2-Step Verification is enabled.
3. Create an App Password.
4. Make sure that Gmail's POP and IMAP status are enabled.
5. Input your Gmail account in the property settings screen.
6. Input Gmail SMTP settings into Visual Matrix's email setup.
1- Respect Gmail's New Password Guidelines
If the Gmail account you are using has been active for a long time, your password might not adhere to Gmail's latest requirements:
- 12 characters or more.
- Any combination of letters, numbers, and symbols.
- Accents and accented characters aren't supported.
Change your Gmail password. If you need help creating a password, you have a multitude of password generator websites.
2- Make sure the 2-Step Verification is enabled
Log into your Google Account Security Page and follow Gmail instructions to set up the 2-Step verification.
If you can't locate the "App Password" section in the security settings, try using the search bar within your Google Account.
The app password is connected to your current password. If you update your Gmail password, you will also have to create a new app password and update it in Visual Matrix.
4- Make sure that Gmail's POP and IMAP status are enabled
By following the steps below, you ensure Visual Matrix's email functionality will run as intended.
Log into your Gmail, go to Settings, and then click on See all settings.
Click on Forwarding and POP/IMAP:
The second section of the page:
The third section of the page:
Do not forget to Save at the bottom of the page.
5- Input your Gmail account in the property settings screen
Open Visual Matrix.
Go to Management > Property Settings > General.
In the General Information, enter your email in the email field.
6- Input Gmail SMTP settings into Visual Matrix's email setup
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