Display the Guest Home Country on Forms (Cloud)

Display the Guest Home Country on Forms (Cloud)


Guest information printed on forms can help properties identify international travelers and provide additional context on guest documents. The Print Guest Home Country option determines whether the guest's home country appears on forms such as registration cards, folios, and other printed documents. This setting can be useful for properties that work with international guests or require country information to appear on printed documents.
Path: Management > Property Settings > Forms



Instructions

Use this setting to control whether the guest's home country appears on forms generated by Visual Matrix.

1. In the lower-left section of the Forms page, locate the Print Guest Home Country option.
2. Select the checkbox to display the guest's home country on forms. Clear the checkbox to hide the guest's home country from forms.



3. Save the changes.


Idea
Generate or reprint a form to verify the results.
Notes
The guest's home country is based on the country selected in the guest profile or reservation information.
When enabled, the guest's country may appear on printed forms throughout the system, including forms associated with reservations, registrations, and guest billing.

Still Need Help With This Topic?

Ask Yourself:
  1. Did you save the changes after updating the setting?
  2. Does the guest profile contain a country value?
  3. Are you reviewing a newly generated or reprinted form?
  4. Does the issue occur on all forms or only specific documents?
Support May Ask You:
  1. Which form is displaying incorrect country information?
  2. Does the issue affect all guests or only specific reservations?
  3. Is the guest's country populated in the reservation or guest profile?
  4. When did the issue first occur?
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