The Top 10 Best Bookmarks for a Visual Matrix User!

The Top 10 Best Bookmarks for a Visual Matrix User!



Welcome to Visual Matrix! Purchasing or upgrading a property management system can be quite the learning curve, we know. To alleviate any stress or questions on getting started we have compiled the top 10 links to get you up and running as smoothly as possible. From informative links to bookmark, forums, knowledge articles, and our very own Visual Matrix University where your staff can train.

Ready to log in and get down to business? Click the link above to access your Visual Matrix login page. Each login will require each user to enter the Property ID, Username, and Password. You can then click the arrow to the right of the boxes or simply press enter on the keyboard. For ease of access we recommend bookmarking the login page in your Google Chrome web browser. Note, since you are within Visual Matrix Cloud, you'll access VM from within Google Chrome or any other chromium-based web browser. 

Visual Matrix University - EmpowerU

Visual Matrix offers training for both Cloud and Desktop within our Visual Matrix University. Within the Visual Matrix University each Visual Matrix department and sub-section is broken down into easy to follow and informative courses. Each course provides video and text format lessons, a recap, and an assessment quiz. "Applied Knowledge is Power" is a quote that we take to heart. We believe offering the best training platform for all of your employees will EmpowerU to be at your greatest performance, both individually and as a company.

Visual Matrix Knowledge Base

Visual Matrix also offers a large resource of training articles and videos within the Knowledge Base. If you are looking for a quick informative recap, a how-to tutorial, or general information the Knowledge Base is right at your fingertips and easily accessible. Our articles are continuously updated to offer the latest product features.


Complete List of Reports available in Visual Matrix

Visual Matrix offers many reports that serve you in your day to day operations. Please refer to our Complete List of Reports Available in the Visual Matrix knowledge base article for a recap and breakdown of each report.

Visual Matrix Customer Portal

Sign up for our Customer Portal to make support ticket generation, tracking, and management a breeze. Creating a user account in our portal will let you access any support ticket that you create to view its status, any replies, or to add additional information regarding your support request for our team.  Additionally, creating a user account within the Customer Portal will also allow you to access the Visual Matrix Community. Note: To manage and track tickets, your portal account will need to be created with the email that was used when submitting a support ticket.

The Visual Matrix Community is a peer-to-peer forum where all Visual Matrix users come together to help one another. Feel free to post any questions, comments, concerns or to offer your own advice to those who've posted a query as well. We believe that sharing knowledge helps all individuals grow and be at their absolute best. To gain access to the Visual Matrix Community you will need to create an account within the Customer Portal.

Visual Matrix Tip Sheet

Looking for a way to stay up to date on the latest and greatest that Visual Matrix has to offer? Sign up for our Tip Sheet where we bring you weekly product, training and support plus so much more!
Our weekly Tip Sheet serves to keep you informed on what's new and upcoming by offering insights on Visual Matrix as a company, product how-to resources, and tips and tricks right to your email inbox. 

Stop by and Say hello

We love to meet and get to know our clients! Check out our company event calendar and come say hello, offer feedback, ask questions, share a laugh. The floor is yours! We thrive to provide you only the best in client experience. 

Visual Matrix Cloud Releases

Stay up to date on all updates to Visual Matrix Cloud as they occur. We provide a breakdown of any updated or new features and fixes to the software to keep you in the loop. 

Visual Matrix Interfaces and Partners

Looking to update your hotel's performance by adding a new Interface to the mix? Refer to our list of Visual Matrix Interfaces to view what options are available. The list offers a short definition of each interface and it's purpose to help you make the best choice. If you need further assistance or additional information, a link to our Sales team can be found at the bottom of the article. 
    • Related Articles

    • Create a User Account in the Visual Matrix Customer Portal

      Creating a user account in our portal will let you access your own ticket portal and the Visual Matrix Community. Opening, updating, and following the status of a ticket can all now be done from one place. Getting in touch with other users as well as ...
    • Visual Matrix PMS vs X!

      Choosing a PMS is a huge decision as it will be the backbone used to run your business. Perhaps you decide to change systems and then realize the result of the new product was not what you expected. You know the system you move away from but you do ...
    • The Top 10 Best Shortcuts for a Faster, Smarter, and Better Experience in Visual Matrix

      Many tasks in Visual Matrix are faster than we think. Let's go over some tips: Search in One Click Use Search Today and the Dashboard. Search for any reservation in-house or arriving today by phone number, room number or by name and access arrivals, ...
    • Visual Matrix Community Forum

      The Community Forum with Visual Matrix is provided to our VM PMS and VM MOP community of subscribers. Members are provided a medium where questions can be asked, ideas and best practices can be shared and interactive discussion can take place.  Each ...
    • Visual Matrix Reports: Definitions, Layout and Tools

      QUICKLINKS: COMPLETE LIST OF REPORTS AVAILABLE IN VISUAL MATRIX PMS Before you go through the list of all the reports that are available in Visual Matrix, let's dive into how they are generated and the tools available in each of them. To make sure ...