Message "There are Unblocked Pre-Registered Reservations" (BW)

Message "There are Unblocked Pre-Registered Reservations" (BW)


What is a Pre-Registered Reservation

It's a reservation where the guest has completed their pre-check-in from their phone.

What does this error mean?

This message will pop up regularly if you have some Pre-Registered Reservations that still do not have a room assign after the cut-off time.



How to check any Pre-Registered Reservation

Go to Front Office > Reservations > Search.
In the drop-down for the search field, you will choose "Pre-Registered".

Setup Mobile Check-In (MCI) Interval and Cutoff Time (BW) (Cloud)
Setup Mobile Check-In (MCI) Cutoff Time (BW) (Desktop)
Setup Mobile Check-In (MCI) Interval (BW) (Desktop)