Upgrading to EMV Credit Card processing has a lot of benefits! 🎥
Visual Matrix offers multiple platforms of payments with three partners: Elavon, Fortis Pay and Shift4.
Credit Card Transaction Process
We do not think much about what goes into making the credit card process work. Simply insert a credit or debit card into a machine, and a few seconds later, the transaction is complete. However, behind this convenient payment option, the procedure ...
Credit Card Encryption Key (Desktop)
This article is only for VM Desktop users who process credit cards through Vital/Visanet/Tsys or Moneris. What the encryption key looks like The Encryption Key is a USB key/stick with a security 3/4kb file on it without which you will not be able to ...
Saving Credit Cards: Manual Entry vs PinPads EMV?
In Visual Matrix Since every credit card number has been tokenized, Visual Matrix does not keep credit card information on its systems. To ensure the highest level of security, we collaborated with many credit card gateways/processors (Shift4, ...
Elavon - Infos & Best Practices
Visual Matrix PMS is the tool you are using to communicate with your gateway but Visual Matrix is not processing your credit card transactions. Visual Matrix communicates with Elavon. Elavon Contact Phone: (866) 265-6225 Elavon Error Page (scroll ...
From Visual Matrix to the Pin Pad and back, the Process Flow of a Credit Card Request
(1) The Processor response includes the token and successful or decline of the authorization (more information about decline reasons). (2) It is important for the Front Desk to confirm the authorization in Visual Matrix BEFORE the guest retrieves the ...