View Special Requests (Cloud) 🎥
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Special requests in a hotel are specific preferences or requirements that guests may have to enhance their stay or accommodate their unique needs. These requests can vary widely depending on the guest's preferences and circumstances.
Path: Front Office > Supervisor > Special Requests
1. Search for special requests using any optional available filters:
- by the Status of the request: pending, in process, or filled.
- by name: first name, last name or event name (if the user is part of a group). The "Search For" field will released if one of those choices is used.
- by department to whom the text is dedicated: engineering/maintenance, front office, housekeeping, management, reservations or supervisor.
- by date/period the text was received.
2. Click Refresh to view the results or Print.
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