Wash (Reinstate) Group Allocations (Cloud)
The Wash feature allows you to synchronize a group’s allocations with its picked-up rooms once the drop date has passed. This process ensures that the total number of allocated rooms matches the number of reservations actually picked up — keeping the group’s data accurate and preventing unneeded allocations from remaining in the system. Washing does not reinstate allocations. Instead, it “cleans up” the group block by reducing allocations to match the true number of rooms picked up.
Path: Front Office > Group > Search > Open the Group
Example: If 15 rooms were allocated and only 12 were picked up before the drop date, washing adjusts the allocation count to 12.
The main reason to wash allocations is to make sure the ProForma Invoice accurately reflects the group’s actual stay. Because the ProForma is calculated based on allocated rooms, not picked-up rooms, washing ensures the projected totals align with reality.
Instructions
1. Go to the Stay Details section. The drop date must have already passed to access and use the Wash feature.
Clicking on "Reinstate" before the drop date will trigger the following message.
2. Click Reinstate (Wash).
3. A message will appear explaining that any unpicked allocations will be dropped, leaving the group’s allocation total equal to its number of picked-up rooms. Click Yes to confirm.
4. The system updates the group so that Allocations = Picked-Up Rooms. This ensures the group reflects its final, accurate pickup total.
Still Need Help With This Topic?
Ask Yourself:
- Has the drop date already passed?
- Do my allocation and pickup totals differ?
- Am I about to print a ProForma Invoice that needs to match actual pickup data?
Support May Ask You:
- What is the Group ID and drop date?
- How many rooms were allocated vs picked up?
- Did you confirm the message before clicking Reinstate (Wash)?
- What changes did you observe in the allocation numbers after washing?
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