Who is Porter, the Visual Matrix On-Screen Guidance?

Who is Porter, the Visual Matrix On-Screen Guidance?

Porter is currently available in VM Cloud PMS. Coming to MOP soon!

Porter is the Visual Matrix personal assistant who is always available to help you! From time to time, he will bring you new announcements, along with tips and tricks and valuable guides to help make your Visual Matrix experience as easy and smooth as possible.



1. If you ever need any help, just click his picture at the bottom right side of screen.



Guides & Announcements

2. Select the compass (first icon from the left side) to see the list of available guides.
3. Select the bell (second icon from the left) to see any open announcement.



4. Example of a Guide: welcome slide, a step-by-step through the guide's topic and a final slide.
Just select the guide and follow the instructions!



ToolTips

In addition to guides and announcements, Porter provides tooltips at various key locations within the PMS. These tooltips may appear with an "i" icon or remain hidden, only becoming visible when you hover your mouse over a specific area or word.
Here’s an example of a tooltip visible with an  icon:



Here’s an example of a tooltip hidden behind a button or word:



    • Related Articles

    • Subscribe to the Visual Matrix "Tip Sheet"?

      The Tip Sheet is currently only available in English. The Visual Matrix Tip Sheets are regular informative emails designed to provide valuable assistance for your day-to-day business needs, whether you are utilizing the PMS or the MOP application. ...

    • The Top 10 Best Shortcuts for a Faster, Smarter, and Better Experience in Visual Matrix

      Many tasks in Visual Matrix are faster than we think. Let's go over some tips: Search in One Click Use Search Today and the Dashboard. Search for any reservation in-house or arriving today by phone number, room number or by name and access arrivals, ...

    • Visual Matrix Community Forum

      The Community is currently only available in English. The Community Forum with Visual Matrix is provided to our VM PMS and VM MOP community of subscribers. Members are provided a medium where questions can be asked, ideas and best practices can be ...

    • The Top 10 Best Bookmarks for a Visual Matrix User!

      Welcome to Visual Matrix! Purchasing or upgrading a property management system can be quite the learning curve, we know. To alleviate any stress or questions on getting started we have compiled the top 10 links to get you up and running as smoothly ...

    • Visual Matrix Acquires LodgingControls as Part of Strategic Expansion to Provide the Latest in PMS Efficiency

      November 9, 2021 This acquisition will enable hoteliers to further streamline operations and improve employee productivity to meet growing guest expectations. Visual Matrix, an industry-leading hotel property management PMS software company, has ...