PBX
Mark a Room on DND Status from the PBX (Cloud)
This feature requires an active PBX interface. The Do Not Disturb (DND) feature allows staff to mark a guest room as unavailable for service through the PBX interface in Visual Matrix Cloud. This helps front desk and housekeeping teams respect guest ...
Mark PBX Messages as “Read” from the Reservation Screen (Cloud) 🎥
This feature requires an active PBX interface. ? Watch Video When your property uses an active PBX interface, message alerts are sent directly to a guest’s room phone. Marking these messages as read from the reservation keeps records accurate, ...
Send a Message Alert to a Guest with the PBX (Cloud) 🎥
This feature requires an active PBX interface. ? Watch Video With an active PBX interface, VM PMS allows you to deliver a message alert directly to a guest’s room phone, letting them know the front desk has a message waiting. This helps ensure ...
Schedule a Guest Wake-Up Call via PBX (Cloud) 🎥
This feature requires an active PBX interface. ? Watch Video When a guest requests a morning wake-up call, you can schedule it directly through the PBX interface in Visual Matrix Cloud. This feature helps ensure timely guest wake-ups, improves guest ...