For Cloud PMS Users | Guest Texting

Guest Texting
Update or Complete Guest Texts Requests (Cloud)
The Guest Texting feature allows your property to receive and manage SMS messages sent by guests. These incoming messages appear as guest text requests, which your team can review, update, and complete directly within Visual Matrix Cloud. Updating ...
View Guest Text Requests (Cloud)
Guest text requests are messages sent by guests through the Visual Matrix Guest Texting feature—used to ask questions, request services, report issues, or communicate needs during their stay. This tool helps your team stay informed of guest ...

For Cloud PMS Users | Guest Texting | Knowledge Base