For Cloud PMS Users | Lost & Found

Lost & Found
Claim Lost and Found Item(s) (Cloud) 🎥
? Watch Video When an item that was previously reported as lost and found is reclaimed by a guest or authorized party, you record a claim in Visual Matrix Cloud to close out the item and update the property’s records. Properly claiming items helps ...
Report a Lost and Found Item(s) (Cloud) 🎥
? Watch Video Reporting lost and found items helps ensure guest belongings are documented, tracked, and returned appropriately. Proper reporting improves guest satisfaction, supports liability records, and helps housekeeping and front desk teams ...

For Cloud PMS Users | Lost & Found | Knowledge Base