Tasks
Using the Pause Option
The Pause option is available when a person assigned the task may need time tracking to stop for various reasons such as letting the paint dry, waiting for a part to make repairs or even a lunch break. How to Access the Pause Option In the example ...
Maintenance Tickets (Video)
Site Admin, Front Desk, Housekeeping Supervisor, and Maintenance can assign Maintenance tickets. Room Attendants can only enter Maintenance for a guest room that has been assigned to them for the day. A- Required Fields Room: Room number or area of ...
Add Task
This feature allows specific housekeeping-related tasks to be entered for the room selected. Site Admin, Front Desk, Housekeeping Supervisors, and Maintenance can all assign tasks within MOP. A - Required Fields - Room: Select room or area to assign ...
Searching for Specific Tasks (Video)
Allows users to view the tasks within a specific time frame for a single day or specific block of days. It is accessible from two areas. The stand-alone icon (Task Search) on the All Tasks bar or through Reports Make a Search - Assigned ...
My Tasks (The User Tasks Screen)
Depending upon the scope of a team member's duties and responsibilities, each user in MOP will have varying icon access. Each user regardless of their position at the hotel will have access to the My Tasks icon. Once the My Tasks icon is ...
Edit Tasks: Editing and Updating Tasks (Video)
This section allows the user to view and edit the tasks currently scheduled for the day. 1- Edit Select Edit to enable editing (changes the grey out) Edits can be made under various columns such as: - Self Verify or Supervisor Verity (the ...
Utilizing the Notes Field for a Task
Any task that is assigned in MOP has the option to add additional notes about the task. Notes can be added by any associate such as the person who created the task, the person assigned to the task, or the person who inspected the task. Notes can ...
Resolve Lost and Found Tasks
Unresolved Lost and Found Lost and Found tasks remain active until they are resolved They are auto-assigned to a Front Desk team member. The task will default to the first Front Desk team member entered into MOP or the Property Management System. ...
All Tasks Screen
What is the All Task Screen? The All Tasks screen is a landing page depicting all task assignments for the day. It is accessible to Site Admin, Front Desk, Housekeeping, and Maintenance Supervisors. When rooms are assigned, maintenance work orders ...
Create a Special Request
MOP has many tasks that can be assigned to different team members. They are usually associated with either a cleaning assignment or a maintenance assignment. Additionally, there are also some tasks that can be assigned that do not fall categorically ...
Tasks/Duties Tracked in MOP
The Mobile Operations Platform, commonly known as MOP provides thorough details of the tasks/duties created and completed by its users. The details of any activity in MOP can be accessed for a single day or for a weekly or monthly roll-up. See ...