Tasks
View the Details of a Task (MOP 2.0)
The main tasks page provides basic information for all tasks, such as room number, duty, status, assignee name, and priority. However, all detailed information is available on the same page. To view the details of each task, click on the arrow ...
Restore a Deleted Task (MOP 2.0)
Once a task is deleted, it can always be restored. Path: Edit Tasks > Deleted Tasks 1. From the "Deleted Tasks" tab... 2. Select the "Restore" box at the beginning of the task line you wish to restore. 3. Click "Restore" at the bottom of the page to ...
Delete a Task (MOP 2.0)
Deleting a task is as simple as two clicks: select the task and then save. Path: Edit Tasks > Tasks Update 1. In the "Tasks Update" tab, mark the checkbox in the "Del" column for the task you wish to delete. For tracking and safety purposes, a ...
Utilizing the Notes Field in a Task (MOP 2.0)
The "notes" field, present in every task, serves a versatile range of purposes. Regardless of the type of task you're creating or completing, we highly recommend using this field whenever an event or information needs to be recorded: - Creating ...
Track the Status of Tasks/Duties (MOP 2.0)
You can monitor the status of tasks from various locations within the application, but all will display the same information: - All Tasks/Home Screen: This displays every task assigned to anyone. - My Tasks: In this section, you can view tasks ...
Create a Customized Task (MOP 2.0)
When initiating a task in Visual Matrix, whether it pertains to housekeeping, maintenance, or front desk operations, you're presented with the choice of picking from a catalog of predefined tasks. While the majority of these tasks are ...
Create a New Alert Task (MOP 2.0)
An alert task covers a range of issues, such as broken items, guest complaints, and lost and found items. It can be reported by anyone. Room attendants can report alerts from within an ongoing task, while individuals with access to the "Alert" ...
Edit a Task (MOP 2.0)
Editing a task entails making changes to any aspect of the task, whether it's the priority, status, or check-out time. Those updates can be performed in several sections such as "RA Monitor" (for changes related to the assigned individual) and "Edit ...
Tasks Color Codes (MOP 2.0)
In MOP, each task is assigned a specific color corresponding to its progress status or category. However, for individuals with color vision deficiencies, please note that the status of the task is also recorded in a dedicated column, ensuring ...
Search for (a) Task(s) (MOP 2.0)
You can search for specific tasks in two locations: from the "All Tasks" section on the "Home" page/Dashboard (if you have access to it) and from the "Task Search" section. Path1: All Tasks Home/Dashboard Path2: Dashboard > Task Search From "All ...
Create/Add a New Task (MOP 2.0)
A "task" refers to a specific job or activity that needs to be performed to maintain the facility or provide service to guests. These tasks are typically related to the core functions of each department: - In housekeeping, tasks include cleaning ...
Updating Task Assignee and Details Using the RA Monitor (MOP 2.0)
The RA Monitor is a tool for modifying assigned housekeeping, maintenance, or front desk tasks, including their reallocation from one team member to another. Path: Dashboard > RA Monitor 1. Select the department you need to update a task for: Room ...
View All Recurring Tasks (MOP 2.0)
A housekeeping recurring task refers to regular and repetitive duties that are essential to maintaining the cleanliness, order, and overall upkeep of a living space. These tasks often include activities like cleaning, tidying, and organizing on a ...
Delete a Recurring Task (MOP 2.0)
A recurring cleaning task is a task that is set up to be repeated in time. Path: Recurring Tasks 1. Click on the pencil next to the task to delete. 2. Scroll down. 3. Check the "Delete" box. 4. Click Save. Related Articles
Create a Cleaning Recurring Task (MOP 2.0)
A recurring task is one that needs to be performed repeatedly at set intervals or on a regular schedule. It involves consistent actions or activities to ensure routine operations. Such tasks are often part of ongoing procedures like daily ...
Add Notes and/or Picture(s) to an Open Task (MOP 2.0)
Path: My Tasks 1. Click on the eye on the left side of the task. 2. Add the notes. 3. Add picture(s). Click the "+" and upload from your computer or phone. 4. Click Save. Related Articles
Finish/Complete a Task (MOP 2.0)
Path: My Tasks 1. Click on the eye on the left side of the task. 2. Click on Finish. Related Articles
Put a Started Task on Pause (MOP 2.0)
An employee might put a task on pause for various reasons, such as needing to address an urgent matter, waiting for necessary resources, or encountering an unexpected obstacle. Pausing a task allows the employee to temporarily halt progress while ...
"My Tasks" (MOP 2.0)
The "My Tasks" section presents a comprehensive view of all tasks assigned to the currently logged-in user on a single page. For users with 'Site Administrator' privileges, this view includes not only the tasks currently assigned to them but also ...