Add an Add-On to a Reservation (Cloud)

Add an Add-On to a Reservation (Cloud)

An add-on is an additional charge applied to a guest's reservation for extra services, such as a pet fee, a crib in the room, or the use of a safe, based on the guest's needs.
Path: Front Office > Reservations > Search > Open a reservation

Open the reservation and scroll down to the Rate Information section. You can add up to 2 add-ons per reservation.



Require assistance with that article?

What is the confirmation number? 
What is the status of the reservation? checked in? canceled? pending arrival? 
What is the issue? (in detail if you can) 
Are you getting an error? If so, what is the error?
Providing responses to the following questions in your ticket could expedite your resolution.

    • Related Articles

    • Add Existing Reservation to Group Block (Cloud)

      At times, you may need to create a group when individual reservations already exist outside of the group block. This process is used when you want to add an individual reservation to an existing group block. Path: Front Office > Reservations > Search ...

    • Add Res - Every Field Explained (Cloud) 🎥

      ? Watch Video Reservations in Visual Matrix can be created through various methods, including BookRes, Availability Screen, Room Chart, Wait List, or the Add Res Screen. Regardless of the method initially used, the reservation will ultimately appear ...

    • In House Guests Report (Cloud) 🎥

      ? Watch Video The In-House Guests report summarizes all guests currently at the hotel. It includes three sections: a list of individual in-house guests, details about in-house groups, and if selected, folios of checked-out guests with outstanding ...

    • Add an Extra Guest to a Reservation (Cloud) 🎥

      ? Watch Video In scenarios where multiple guests are staying in the same room, and one guest is responsible for all expenses, you might still want to document the names of the other guests on the reservation. To achieve this, you can generate an ...

    • Add a Request to the Wait List (Cloud) 🎥

      ? Watch Video A waitlist for a hotel is a system or list maintained by the hotel to keep track of reservation requests that cannot be immediately accommodated due to lack of available rooms. These requests are placed on hold, and guests are notified ...