Schedule Incidental Charges (Cloud)

Schedule Incidental Charges (Cloud)

Incidental charges cover items or services beyond room and tax, such as amenities or fees. In VM Cloud, you can schedule incidental charges to post automatically during night audit, ensuring they’re applied without manual entry. This feature allows you to choose the folio, charge code, and flat amount, giving you control over how and when incidental charges are billed.
Path: Front Office > Reservations > Search > Open a Reservation > Guest Account

Instructions

1. In the reservation, click Guest Account from the tools panel on the right-hand side.



2. Choose the folio (A, B, C, or D) where the charges should be scheduled, then click the Incidental Charges tab.
Info
Scheduled charges can be applied to any existing folio, not just Folio A.


3. Select the date on which you want the charges to be posted.


4. From the Code dropdown, select the accounting code for the item, enter the amount, and click the floppy disk icon to save. Once saved, a new empty line will appear so you can add more charges if needed.


Notes
The system will automatically post the charge during the night audit on the folio you selected.

Still need help with this topic?

Ask Yourself:
- Did I select the correct accounting code and flat amount?
- Did I assign the charge to the right folio?
- Am I aware that the posting will happen during night audit?

Support May Ask You:
- Which reservation and folio are you scheduling the charge for?
- What accounting code and amount did you enter?
- Do you see the charge posting after night audit?
- Can you confirm if other charges (room & tax) are posting normally?

Transfer a Charge Between Guest's Folios (Cloud)
Split a Charge in a Guest Folio (Cloud) 🎥
Post Room and Tax on a Guest Folio (Cloud)

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