Add an IP to your IP Security (Cloud)
VM Cloud is secured with an IP Security protocol. This is to limit/restrict connection to your Cloud to the hotel public IP. If you have enabled remote access to your user profile, then you will be able to access from anywhere. However, if you do have multiple public IP's in the hotel and need to access VM from computers connected to those network but do not want to give the user full remote access, you can add those IP to the IP Security list.
Path: Management > User Settings > Security > Manage IP Security
Please note that for liability reasons VM Technicians are prohibited from performing this action for a property.
Security Warning: Adding an IP to this whitelist will grant remote access to anyone with an active login from that IP address.
2. Go to "Management > User Settings > Security > Manage IP Security".
3. Click on Add.
2. In the empty line that just showed, enter the IP you found.
3. Click Save.
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