Add an IP to your IP Security (Cloud)

Add an IP to your IP Security (Cloud)

VM Cloud is secured with an IP Security protocol. This is to limit/restrict connection to your Cloud to the hotel public IP. If you have enabled remote access to your user profile, then you will be able to access from anywhere.
However, if you do have multiple public IP's in the hotel and need to access VM from computers connected to those network but do not want to give the user full remote access, you can add those IP to the IP Security list.
Path: Management > User Settings > Security > Manage IP Security
Please note that for liability reasons VM Technicians are prohibited from performing this action for a property.
Security Warning: Adding an IP to this whitelist will grant remote access to anyone with an active login from that IP address.

1. From the computer you want access to VM, check the public IP.
2. Go to "Management > User Settings > Security > Manage IP Security".
3. Click on Add.



2. In the empty line that just showed, enter the IP you found.



3. Click Save.



    • Related Articles

    • Enable IP Security (Cloud)

      In computing, an Internet Protocol (IP) Security is a secure network protocol suite that authenticates and encrypts the packets of data to provide secure encrypted communication between two computers over an Internet Protocol network. It is used in ...

    • User Settings Supervisor Level (Cloud)

      The Supervisor level can be given to anyone and is part of a user settings. This credential is not to be confused with the user department as a "Supervisor" or with the access privileges to "Front Office > Supervisor". Path: Management > User ...

    • Create/Edit a VM User with Access Privileges (Cloud) 🎥

      ? Watch Video Path: Management > User Settings > Security Creating a new user has 4 steps. The optional last 2 have their own article: 1. Create the user login, password, and levels. 2. Assign access privileges to the section of the application the ...

    • Authorize a Remote Connection (Cloud)

      Remote connection is only available with VM Cloud. To inquire migration from VM Desktop to VM Cloud, contact sales@visualmatrix.com. Path: Management > User Settings > Security > Manage IP Security This process should always be carried out by the ...

    • Block/Inactivate/Disable an employee user access (Cloud)

      Path: Management > User Settings > Security 1. Search for the user profile in the list. 2. Change the Active column from Yes to No. 3. Click Save. 4. If you need to find the user again, change the status of the list from Active to Inactive (or All) ...