Enable IP Security (Cloud)
In computing, an Internet Protocol (IP) Security is a secure network protocol suite that authenticates and encrypts the packets of data to provide secure encrypted communication between two computers over an Internet Protocol network. It is used in virtual private networks.
In simple words, it is a security to make sure that no one outside of the hotel network will be able to get access to your data, except if you give this user the permission.
The feature should be enabled by default for security reasons. If it is not, it will have to be done from a computer in your hotel network. You can double check what your public IP is by using online applications like ipchicken.com. Path: Management > User Settings > Enable IP Security.
1. Click on Enable IP Security.
2. Click OK to confirm the IP Security.
This process should always be carried out by the property staff and not by a Visual Matrix Technician. It is very important that you do that from your hotel network, or you will log out every other user from their access. If you enable this security from your home network, then anyone outside of your home won't get access to your Visual Matrix anymore.
Related Articles
Related Articles
Add an IP to your IP Security (Cloud)
VM Cloud is secured with an IP Security protocol. This is to limit/restrict connection to your Cloud to the hotel public IP. If you have enabled remote access to your user profile, then you will be able to access from anywhere. However, if you do ...
User Settings Supervisor Level (Cloud)
The Supervisor level can be given to anyone and is part of a user settings. This credential is not to be confused with the user department as a "Supervisor" or with the access privileges to "Front Office > Supervisor". Path: Management > User ...
Create/Edit a VM User with Access Privileges (Cloud) 🎥
? Watch Video Path: Management > User Settings > Security Creating a new user has 4 steps. The optional last 2 have their own article: 1. Create the user login, password, and levels. 2. Assign access privileges to the section of the application the ...
VM User Text/Push Notifications (Cloud)
This section allows you to designate which users can receive SMS or push notifications in three key areas: Housekeeping, Maintenance, and Management. Note that this setup determines who is eligible to receive notifications but does not activate them. ...
Authorize a Remote Connection (Cloud)
Remote connection is only available with VM Cloud. To inquire migration from VM Desktop to VM Cloud, contact sales@visualmatrix.com. Path: Management > User Settings > Security > Manage IP Security This process should always be carried out by the ...