Enable IP Security (Cloud)

Enable IP Security (Cloud)

In computing, an Internet Protocol (IP) Security is a secure network protocol suite that authenticates and encrypts the packets of data to provide secure encrypted communication between two computers over an Internet Protocol network. It is used in virtual private networks.
In simple words, it is a security to make sure that no one outside of the hotel network will be able to get access to your data, except if you give this user the permission.

The feature should be enabled by default for security reasons. If it is not, it will have to be done from a computer in your hotel network. You can double check what your public IP is by using online applications like ipchicken.com.
Path: Management > User Settings > Enable IP Security.

1. Click on Enable IP Security.
2. Click OK to confirm the IP Security.
It is very important that you do that from your hotel network, or you will log out every other user from their access. If you enable this security from your home network, then anyone outside of your home won't get access to your Visual Matrix anymore.


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