Before starting the check-in, make sure a room number is assigned and the room is clean.
Path: Front Office > Reservations > Search and Open the Reservation
1. Choose Check-In from the Toolbox on the right.
2. Any prepaid deposit will show as well as the remaining amount to be paid.
3. Choose Check as the Method of Payment from the drop-down in the Check-In window.
4. Do not complete the Amount Paid field if no check is given by the guest. If an amount is entered, the amount will be posted as check payment within the guest's folio.
5. Select OK to complete the Check-In.
6. If setup:
- Registration card will print
- Electronic key window will popup for creation
Require assistance with that article?
What is the confirmation number?
What is the status of the reservation? checked in? canceled? pending arrival?
What is the issue? (in detail if you can)
Are you getting an error? If so, what is the error?
Providing responses to the following questions in your ticket could expedite your resolution.
? Watch Video Path: Front Office > Reservations > Search and Open the Reservation 1. Choose Check-In from the Toolbox on the right. 2. Any prepaid deposit will show as well as the remaining amount to be paid. 3. Choose Cash as the Method of Payment ...
Before starting the check-in, make sure a room number is assigned and the room is clean. Path: Front Office > Reservations > Search and Open the Reservation 1. Choose Check-In from the Toolbox on the right. 2. Any prepaid deposit will show as well as ...
? Watch Video Before starting the check-in, make sure a room number is assigned and the room is clean. Path: Front Office > Reservations > Search and Open the Reservation 1. Choose Check-In from the Toolbox on the right. 2. Any prepaid deposit will ...
Visual Matrix is configured to secure the entire cost of a stay, including any additional or incidental charges set up in the credit card interface, if applicable. During the check-in process, Visual Matrix will typically display the full amount ...
? Watch Video You have three "Guarantee Types" to choose from for a group, and each one determines how charges are posted, either individually for each room or collectively on the group's master account. Furthermore, whether each guest is ...