Display the Visual Matrix Confirmation Number on Your Reports (Cloud)

Display the Visual Matrix Confirmation Number on Your Reports (Cloud)

By default, reports in Visual Matrix that display reservation numbers show the third-party confirmation number for reservations made online and the Visual Matrix confirmation number for locally created reservations. This can lead to confusion since third-party confirmation numbers don’t match OTA confirmation numbers, making it difficult for hotel staff to match the reservation with the correct guest details.
To improve clarity and consistency, you have the option to display only the Visual Matrix confirmation number on all reservation reports. This eliminates discrepancies and helps prevent errors.
Path: Management > Property Settings > Parameters > Parameters

1. Scroll down at the end of the "Parameters" section and check the box for "Always Show Local Confirmation Number".


2. Click on the green floopy disk at the top to save the selection.


3. What did it do? See an example below.

Before:




After:


    • Related Articles

    • FO Arrivals Report (Cloud) 🎥

      ? Watch Video The Front Office Arrivals Report keeps your front desk ready for the day ahead. It lists every guest scheduled to arrive — whether individual or part of a group — so your team can prepare rooms, confirm details, and welcome each guest ...
    • In House Guests & Groups Report (Cloud) 🎥

      ? Watch Video Managing who is currently staying at your property — and ensuring their folio information is accurate — is essential to smooth front-office operations. The report displays three distinct sections, each designed to highlight a specific ...
    • Sales & Mktg Company History Report (Cloud) 🎥

      ? Watch Video The Company History report will display the number of rooms, revenue generated and ADR for each Company sorted by generated revenue. Path: Sales & Marketing > Reports > History > Company Generate report 1. Narrow down the report using ...
    • Create a New Group Block (Cloud) 🎥

      ? Watch Video When you need to reserve blocks of rooms for a group event—like a wedding, meeting, or tour—use a Group Block in Visual Matrix Cloud. Creating a group block lets you define the group’s details, guarantee terms, deposit, room ...
    • Setup Confirmation Letters (Cloud) 🎥

      ? Watch Video These are letters that will be sent automatically (or not) after saving a new reservation or when using the Confirm Letter button in a reservation (located within the tools icon). Path: Management > Property Settings > Letters 1. ...