Guest folios are one of the most visible documents your property shares with guests, making them an important part of your branding and communication. Customizing the folio layout lets you control what appears at the top and bottom, and within the receipt section, ensuring your folios reflect your property’s identity and provide clear, relevant information.
Path: Management > Property Settings > Forms > Guest Folios
Instructions
Each section of the folio layout can be customized using the View option within Guest Folio Settings.
1. Open the Section to Customize. In the Guest Folios section, click View next to:
- Folio Heading (top of the folio)
- Folio Footer (bottom of the folio)
- Guest Folio Receipts (text below charges)
2. Update the Text. Modify the content as needed in the editor window:
- Add branding, contact details, or messaging
- Adjust wording to match your property standards
- Format the content for readability
Each section controls a different part of the folio:
- Folio Heading: Appears below the property logo at the top
- Folio Footer: Appears at the bottom of the folio
- Guest Folio Receipts: Appears below the detailed stay charges
3. Click Save within the editor window. Then click the Save (floppy disk) icon at the top right of the page to apply the changes
Important Notes
- Receipt Length: If too much text is added to the receipt section, it may create an additional page—even if only a small portion of text carries over. Always test the print layout after making changes.
- Footer Limitations: The signature area at the bottom of the folio is system-defined and cannot be removed.
Testing Recommended: After making updates, print or preview a folio to confirm formatting and spacing appear as expected.
Still Need Help With This Topic?
Ask Yourself:
- Am I editing the correct section (heading, footer, or receipt)?
- Did I save both the editor window and the main page?
- Have I tested the folio layout after making changes?
Support May Ask You:
- Which section are you trying to update?
- What text are you expecting to see on the folio?
- Did the changes save, but not appear when printing?
Related Articles
- Guest Folio Settings and Customization (Cloud)
- Add a Local Currency Total on the Folio
- FAQ - Management / Forms (PMS)