Enable Mobile App Access to a user (Cloud)
The VM Mobile App is only available for VM Cloud users Managers, Housekeepers, and Maintenance/Engineers.
Path: Management > User Settings > Security
For a user to be able to access the mobile app, two steps must be completed within Visual Matrix: adding a checkmark in the Mobile credential within their user profile and enabling the user for Remote Access
1. Check the credential in the user profile to enable Remote Access
Because Visual Matrix is secure by IP protocol to your wired network, the use of the Mobile App requires any user to have remote access.
2. Find the user and change the Remote Login field from No to Yes:
Related Articles
Related Articles
Create/Edit a VM User with Access Privileges (Cloud) 🎥
? Watch Video Path: Management > User Settings > Security Creating a new user has 4 steps. The optional last 2 have their own article: 1. Create the user login, password, and levels. 2. Assign access privileges to the section of the application the ...VM Mobile - Manager Version
VM Mobile app is only available with VM Cloud PMS. Updating the Tier rate, cleaning a room or closing a work order, the VM Mobile App is a great way for Managers, Housekeepers and Maintenance/Engineers to keep track of the activity at their ...VM Mobile - Maintenance/Engineer Version
VM Mobile app is only available with VM Cloud PMS. Whether it's updating the Tier rate, managing room cleaning, or closing a work order, the VM Mobile App provides an excellent means for Managers, Housekeepers, and Maintenance/Engineers to ...Authorize a Remote Connection (Cloud)
Remote connection is only available with VM Cloud. To inquire migration from VM Desktop to VM Cloud, contact sales@visualmatrix.com. Path: Management > User Settings > Security > Manage IP Security This process should always be carried out by the ...VM Mobile - Housekeeper Version
VM Mobile app is only available with VM Cloud PMS. Updating the Tier rate, cleaning a room or closing a work order, the VM Mobile App is a great way for Managers, Housekeepers and Maintenance/Engineers to keep track of the activity at their ...