FAQ - Visual Matrix to SynXis Interface Capabilities

FAQ - Visual Matrix to SynXis Interface Capabilities

Can SynXis send rate updates to VM?
No, only VM pushes rate and availability data to SynXis.
What happens if SynXis rejects a reservation update?
The error is logged in VM's interface logs for technician review.
What happens if one Parent Rate is missing?

SynXis may reject the entire batch of rate updates.

 
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