Front Office Operator Cash Out Report (Cloud) 🎥

Front Office Operator Cash Out Report (Cloud) 🎥

QUICKLINKS: VIDEO | DESKTOP PMS | ALL VM REPORTS

The Operator Cash Out report shows all payment activity for the current day globally, by user or by type of payment.
Path: Front Office > Reports > Front Office > Operator Cash Out.

The Operator Cash Out report screen can be divide into 3 sections:
- The Operator Cash out.
- The Operator Totals.
- The Transactions Details.

The Operator Cash Out

From this section, the report can be generated based on the following filters:
1. By date. The date cannot be changed. For the Operator Cash Out report for a previous day, go to Accounting > Night Audit > Reprint Report.
2. By Operator ID.
3. By type of Transaction: Advance Deposit Transfer (7T), Guest Ledger Balance, Payment or Revenue.
4. By Category of Payment or Revenue.
5. By Accounting Code.



The Operator Totals

The Operator Total gives the total amount that has been posted by payment category (cash, checks or credit card) based on the user selected in the Operator Cash Out section above (1).
1. System Total: shows the total amount that was posted in Visual Matrix.
2. Reported: users have to enter here at the end of their shift the total that they have in hand to comapre with what has been posted in Visual Matrix.
      - For the Cash, the reported will be the amount that is in the draw minus the cash fund that stays in the draw.
      - For the Checks, the reported will be the total amount of all checks collected.
      - For the Credit Cards, if you are processing through Visual Matrix, the amount will be the one from the System Total field. If you are not processing through Visual Matrix, the amount will come from the end of shift or sub total tickets generated by your external credit card machine.
3. Over/(Short): will show any discrepancy between the System Total and the Reported.


Each user have to report their own separate total at the end of their shift. The night audit will only check the total reported by each user by choosing ALL in the Operator Id in the Operator Cash Out section (1).
What if someone post a payment and someone else void or adjust it?
What will happen is that user#1 will have a payment on his/her report that has never been taken, and user#2 will have a refund or adjustment that was never really refunded? Each of those report will offset each other. If this situation occurs, only report exactly what is in the System Total.

The Transaction Details

This section will be a view of the report before it gets printed or exported.



The Operator Cash Out Report

The printed report is divided in 3 sections as follows:
- The Operator Cash Out shows details of each method of payment by accounting code.
The Operator Cash Out Totals shows the total by accounting code.
- The Totals from the System, Totals Reported and the Delta shows any discrepancy between the System Total and the Reported.

The Operator Cash Out
1. Accounting code and Description of the payment type.



2. Room number and folio or code of the House Account where the payment was posted, Visual Matrix Internal Transaction ID, Confirmation number and Guest Name, and Name of the House Account if the payment was posted in one.



3. Amount of the credit or debit posted, amount of the adjustment if not an original posting, Transaction ID of the original posting in case of an adjustment and Date of the original posting.
If the payment was voided, an X will show. If the payment is a transfer from another room, the original room will show in the column From.



4. ID of the user who posted the payment, the adjustment or did the void and Time it was post.



5. Total for each accounting code.



The Operator Cash Out Totals
1. Category (being the Operator Cash Out, there will only be the Payment category), Payment type Accounting code and Description of the payment.



2. Totals posted for each payment type, Totals adjusted for each payment type and Totals for the line (posted minus adjusted).



3. Grand Total for the Payment Category.


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The Totals from the System and Totals Reported
This last section will show the total of all users by category of payment (cash, check and credit cards) reported by the system and reported by the user and the Grand Total.


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