Room History Report (Cloud) 🎥
The Room History Report delivers a detailed summary of all room postings over a selected period, including room & tax charges, extras, early check-outs, no-shows, and incidental charges. It can be filtered by date, posting type, and room number, and viewed at either an individual room level or overall summary.
Path: Front Office > Supervisor > Reports > Room History.
Generating the Report
This report uses filters to narrow activity by date range, posting type, and specific rooms. Use the filters along the top of the report to refine your results:
- Set the Posting/Arrival Date or date range.
- Choose the Posting Type you want to view (or leave on All).
- Select a Room Number or leave as All.
2. Click Refresh to update the report with filtered data.
Understanding the Report
The Room History Report organizes room posting details into clearly defined columns so you can review transactional activity — including charges, check-out adjustments, no-shows, and extras — at both the room and account level.
Posting Details
- Date: When the posting occurred.
- Room Number: Room where the posting was made.
- Folio Number: The folio on which the posting was charged.
- Posting Type: Category of posting (Room & Tax, Extra, No-Show, Early Check-Out, etc.).
Guest & Occupancy Info
- Guest Name: Name of the guest associated with the folio.
- Adults: Number of adults on the reservation.
- Children: Number of children on the reservation.
Posting Amount & Tax
- Amount: Total amount charged for the posting.
- Tax Status: Indicates whether the charge is Taxable, Tax Exempt, or Partially Exempt.
Transfer Details
- Transfer Indicator: “Y” if the charge came from another folio.
- Transferred From Folio: Folio number where the posting originated.
Group & Operator Info
- Group Name: The group name if the room was part of a group booking.
- User ID: The staff member who posted the charge.
Reservation Reference
- VM Confirmation/CRS Number: Reservation confirmation number or channel reference when applicable.
Running Totals
- Balance Total: Running total of posting amounts for the selected posting type.
Tips & Use Cases
- Review room-based posting activity to audit charges and confirm nightly postings.
- Identify no-show charges or early check-outs for reconciliation.
- Use filter combinations to zero-in on posting types or specific rooms for investigation.
Still Need Help With This Topic?
Ask Yourself:
- What date range have I selected?
- Am I filtering by posting type or specific rooms to narrow the data?
Support May Ask You:
- Which filters were applied?
- What posting type are you focusing on?
- Are you viewing an individual room or an overall summary?
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