Housekeeping Arrivals Report (Desktop) 🎥
There are three differents Arrivals reports in Visual Matrix: Front Desk, Housekeeping and Sales and Marketing. Each having a specificity. The Housekeeping Arrival report includes Housekeeping Comments from the reservation, extras and loyalty membership.
Path: Housekeeping > Reports > Arrivals
1. Narrow down the report using the optional available filters (from left to right):
- by date(s) for which the report will be generated for.
- by checking the box (or not) to include any arrival already completed. Otherwise, the report will only show any arrival left.
2. Click Refresh.
- Guest Name.
- Current status of the reservation: Hold, Gtd, In.
- Room number the guest will stay in or is staying in (if already checked-in).
- Comments entered in the housekeeping comment field in the reservation.
- Any extra added to the reservation.
- BWR membership number (for Best Western Hotels).
- VM Confirmation number or CRS number for Best Western Hotels.
Front Office Arrivals Report (Desktop) 🎥
QUICKLINKS: TUTORIAL VIDEO | CLOUD VERSION | COMPLETE LIST OF REPORTS AVAILABLE IN VISUAL MATRIX | VISUAL MATRIX REPORTS: DEFINITIONS, LAYOUT AND TOOLS The Arrival report shows every arrival for the day, individuals as well as groups. Path: Front ...
Housekeeping Service History Report (Desktop) 🎥
QUICKLINKS: TUTORIAL VIDEO | VM UNIVERSITY COURSE | CLOUD VERSION The Housekeeping Service History report shows every room number that was serviced, when and by who, what type of service was done (Make/Change) and the time spent in the room. Path: ...
Housekeeping Supply Usage Analysis Report (Desktop) 🎥
QUICKLINKS: TUTORIAL VIDEO | VM UNIVERSITY COURSE | CLOUD VERSION The Supply Usage Analysis Report allows you to view the quantity and cost of the items used and/or replenished by Housekeeping when cleaning rooms. The data is made of the number of ...
Housekeeping Time Allotment Analysis Report (Desktop) 🎥
QUICKLINKS: TUTORIAL VIDEO | VM UNIVERSITY COURSE | CLOUD VERSION The Housekeeping Time Allotment Analysis report displays how many minutes each housekeeper has been assigned to work for the date range selected based on the service settings defined ...
Housekeeping Room Discrepancy Report (Desktop) 🎥
QUICKLINKS: TUTORIAL VIDEO | VM UNIVERSITY COURSE | CLOUD VERSION The Discrepancy Report allows you to view room status differences between what is on record at the Front Office and what is reported by Housekeeping. For the Discrepancy report to ...