Default Marketing Segmentation in a Reservation (Desktop)

Default Marketing Segmentation in a Reservation (Desktop)

Tracking the Market Segment, Referral Method, and Reason for Stay for every reservation can be powerful tools to help you effectively market and sell to your key guests and business contacts. Visual Matrix has the capability to default these fields on every reservation so that they're not required for your staff to use.
Path: Sales & Marketing > Set Up

1. The Required option will be the first box at the top of each of the three sections
2. If the box is checked, the field will be empty and in red when making the reservation; a segment has to be chosen from the drop-down and will have to be populated by selecting an option from the drop-down window. The reservation cannot be saved without it
3. If the box is not checked: a Default segment has to be chosen in the settings. The default segments will auto-populate on each reservation upon booking and will allow the reservation to be saved 

    • Related Articles

    • Set Up Market Segments (Desktop) 🎥

      ? Watch Video Market Segments aid in identifying the demographics of your guests, including business professionals, individual tourists, corporate groups, tourist groups, government employees, and others Path: Sales & Marketing > Setup 1. The Market ...
    • Set Up Reason for Stay (Desktop) 🎥

      ? Watch Video Reason for Stay will assist in understanding the purpose behind your guests' visit to your property, such as leisure, sports, conferences, business, and more Path: Sales & Marketing > Setup 1. The Reason for Stay setup is at the bottom ...
    • Set Up Referral Codes (Desktop) 🎥

      ? Watch Video Referral codes will assist you in identifying how your guests made their bookings, distinguishing between walk-ins, OTA bookings, direct bookings with the hotel, returning guests, reservations made through travel agents, and more. ...
    • Marketing Arrivals Report (Desktop) 🎥

      ? Watch Video The Marketing Arrivals report allows you to see the list of all reservations for a specific time frame and their associated market segments. Path: Front Office > Supervisor > Reports > Marketing Arrivals. Generate report 1. Narrow down ...
    • Night Audit Referral Method Report (Desktop) 🎥

      ? Watch Video The Referral Method report displays the total revenue for each Referral Method Segment for the day, the month, and the year. Path: Accounting > Night Audit > Reprint Reports > Referral Method Generate report Click Refresh. Detailed ...