Save a CC Number without Authorization (Cloud) 🎥

Save a CC Number without Authorization (Cloud) 🎥

🎥 Watch Video

When dealing with non-guaranteed reservations, it's a standard practice to delay the authorization of a credit card until closer to the arrival date. This approach involves three steps: saving the card, authorizing it, and finally, charging it. By postponing the authorization, hotels can prevent unwarranted charges and streamline the guest check-in experience.

1. Click on the Method of Payment and choose Credit Card
2. Click on Accept
3. Get the credit card number either by the pinpad (swipe, chip, or tap*) or enter the number manually in Visual Matrix.
4. The credit card number will be tokenized by your gateway and sent back to Visual Matrix.
5. The credit card has only been saved and not authorized.

*Certain gateways may not provide the choice between chip or tap when exclusively saving the number.
If you click Auth, the second choice will be Authorize and it will do an Authorization of the credit card.
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