Move a Group Stay Dates (Cloud)

Move a Group Stay Dates (Cloud)

When a group needs to move their entire stay to different dates (not just extending the current dates), it's crucial to use the "Move" button within your hotel management system. This is the recommended and necessary method to ensure all picked-up reservations are moved simultaneously and to avoid discrepancies in your inventory, especially if you're integrated with a Channel Manager. Using the "Move" button ensures that all reservations associated with the group are updated accurately and synchronized across all channels.
Path: Front Office > Group > Search

1. Open the group reservation.
2. Go to Stay Details.
3. Click on the button "Move", next to the arrival date.



4. Enter the new arrival date.



5. Click "Move"



    • Related Articles

    • Change Group Dates/Allocations to reflect correctly in MW (BW)

      Modifying group dates, whether it involves extending, shortening, changing completely, or canceling a group, as well as updating allocations, is crucial to ensure accurate synchronization with Member Web. These modifications must be carried out ...

    • Pickup Group Allocations (Cloud) 🎥

      ? Watch Video After creating a group and adding allocations, you'll need to pick up those allocations from the availability screen in order to create individual reservations for each guest. Path1: Front Office > Reservations > Availability Path2: ...

    • Groups Guarantee Types (Cloud)

      There are 3 Guarantee Types: - Rm & Tax: if you want all Room and Tax charges to be posted on the group master folio. Any incidental will be posted to each individual folio. - All Charges: if you want all charges, including incidentals, to be posted ...

    • Search a Group Reservation (Cloud) 🎥

      ? Watch Video You have various methods for searching for a group, whether it's by their name, event, or even the phone number of the group contact. Let's explore these different options. Path: Front Office > Groups > Search 1. Use the Search ...

    • Print a Group ProForma Invoice (Cloud)

      The proforma invoice offers a nightly rate for all allocated rooms, regardless of their pickup status and the selected guarantee type (All Charges, Room & Tax, or None). It's important to note that it can only be generated before check-in. Path: ...