Opt-In a Guest Into Guest Texting (Desktop)
Hotel guest texting increases guest satisfaction because guests are happier when their needs are being met more quickly. This helps guests feel more valued and appreciated, leading to higher satisfaction levels and increased brand loyalty.
Path: Front Office > Reservations > Add Res (guest cannot be opted-in from BookRes)
Check the "Opt-In Text" box to enroll the guest into the feature.
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