When a guest submits a CRS survey provided in a welcome email, Visual Matrix puts that reservation into a "pre-registered" state.
From the Reservation Search
Path:Front Office > Reservations > Search
The Search Field in the Reservation Search screen has a Pre-Registered option. You can use this option to filter for guests who are in a pre-registered state.
There will be two different statuses:
- PRG: Pre-Registered Guaranteed.
- PRH: Pre-Registered Hold.
The pre-registered information will be in the CRS comments of the reservation. Click CRS Comments to see the notes. The notes are organized in a question-and-answer format. These comments tell when the guests performed the mobile check-in when they will arrive, additional requests, and the flight number if there is one.
From the Front Office Supervisor Reservation Management Screen
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This feature is only available in the Cloud version. When you log into the Cloud, you will see on the top right of the screen a Search Today Field. This feature is one of the multiple ways to search for a reservation on the current date without ...