Report a Lost & Found (MOP 2.0)

Report a Lost & Found (MOP 2.0)

Accurate logging is essential for effective Lost & Found management in MOP 2.0. Properly reporting items ensures they are tracked, organized, and ready for the next steps in the recovery process.
This article covers the first step of logging a new Lost & Found item. The next step—adding storage details—is covered in a separate article.



Path: Lost & Found > Item Log

1.  Access Item Log - Click on Item Log
2.  Report Lost & Found Item - Click “Report Lost & Found” located at the bottom left

3.  Enter Item Location - Select where the item was found (Guest room, Common/public area)
4.  Add Notes (Optional) - Enter any relevant details about the item (description, condition, identifying features)
5.  Upload Image - Upload a picture from your computer or mobile device to help identify the item
6.  Submit Entry - Click Submit to log the item


  1. Notes
    Logging items immediately ensures accurate tracking and accountability
  2. Adding clear descriptions and images improves identification and return success
  3. Storage details must be added separately to complete the process

Still Need Help With This Topic?

Ask Yourself
  1. Am I in the correct section (Lost & Found > Item Log)?
  2. Did I select the correct location where the item was found?
  3. Did I include enough details or notes to identify the item?
  4. Did I upload a clear image of the item?
  5. Did I click Submit to complete the process?
Support May Ask You
  1. What location was selected for the item?
  2. What details or notes were entered?
  3. Was an image uploaded, and is it clear?
  4. Do you see the item listed in the Item Log after submission?
  5. Can you provide a screenshot of the issue or entry?

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