The Action Log Report is an audit trail report that captures and displays all system and user-generated revenue management actions over a selected date range. It provides full visibility into rate-level activity, including automatic tiering, manual overrides, rate level closures/openings, and CTA configurations. This report is essential for reviewing pricing decisions, tracking automation behavior, and maintaining accountability.
Path: Revenue Management Live! > Reports
Report Filters & Options
Before generating the report, users can define the following filters:
- Start / End Dates: Select the date range to evaluate actions within.
- Date Filter: Choose between: Log Date (When the action was recorded in the system) and Stay Date (The date the action affects in the reservation calendar).
- Action Filter: Choose one or view all types: ALL, Auto Tier (automated rate tier changes), Rate Level Close, Rate Level Open, Set CTA (Close to Arrival).
Report Columns Explained
Key Use Cases
- Audit Trail: Understand when and why rate levels were opened, closed, or adjusted.
- Model Behavior Review: Evaluate how the auto-tiering system is adjusting rates in real-time.
- Manual Overrides Monitoring: Identify any manual interventions and ensure pricing rules are followed.
- CTA Strategy Tracking: See when and where Close to Arrival (CTA) restrictions were applied.
Pro Tips
- Use Log Date filter for auditing system behavior.
- Use Stay Date filter for operational planning and retroactive analysis of impacted dates.
- Combine the Action Log with the Rate History Report for a comprehensive view of rate strategy decisions and outcomes.
Key Takeaways
The Revenue Management Action Log Report provides a detailed view of all pricing-related system activities.
It captures both automated and manual actions, making it a critical tool for accountability, compliance, and strategic analysis.
With flexible filtering options, users can tailor the view to match their auditing or planning needs.