Setup Reservation Cancellation Policy (Desktop)

Setup Reservation Cancellation Policy (Desktop)


The Cancellation policy is the number of days under which a reservation is open to cancellation. If a reservation is cancelled below that number of days, a message will show. It is different than the guarantee/cancellation policy that will show on the confirmation letter. 
Path: Management > Setup > Property > Parameters > Section "Parameters" (right side)
    • Related Articles

    • Set up a Local Discount Codes GTD Type and CXL Policy (Desktop)

      In Visual Matrix, there are two places to set up the Guarantee Type and Cancellation Policy, whether it is for local or online applications. Path: Management > Setup > Rates > Discounts > Setup > Guarantee Visual Matrix has 6 different policies to ...
    • Set up the GTD Type and CXL Policy for an Online Rate Plan (BW) (Desktop)

      This section will show how to setup specific online Guarantee Type and Cancellation Policy by Rate Plan/Discount Codes. Path: Management > Setup > Interfaces > BW2Way 1. In the "Room Allocations" section, click on "Rate Levels". 2. Each code mapped ...
    • Set up the GTD Type and CXL Policy for a Season Online (BW) (Desktop)

      This section is to setup the Season Guarantee and Cancellation policies from the Channel Manager. If you create a season by duplicating an existing one, this section will also duplicate. Path: Management > Setup > Interfaces > BW2Way 1. Seasons are ...
    • Setup the Comp (Complementary) Discount Code (Desktop)

      The only way to apply a complementary rate ($0.00) is to setup a "Comp" discount. Path: Management > Setup > Rates > Discounts > Setup 1. Use the last empty line to start the new code. 2. Choose a Code and a Description. The code is limited to 4 ...
    • Setup a Complementary Accounting Code (Desktop)

      The Comp Accounting Code will be assigned to the Comp discount code to separate any complementary discount amounts from every other rate discounts. Path: Management > Accounting Settings > Setup Code 1. Click Add New. 2. Enter "COMP" as the ...