VM University VM PMS Bundled Courses

VM University VM PMS Bundled Courses

The VM University is currently only available in English.

Visual Matrix University has a course for each department and section in Visual Matrix.

To accommodate your training needs, we have created different types of courses:
- Detail Courses: These courses go through each department and section of Visual Matrix based on Visual Matrix access privileges.
- Bundles: A bundle of detailed courses. The bundles are made based upon positions and departments in a hotel.
- Essentials (coming soon!): These courses are not detailed courses. While they do not go in depth within the course, the training material does go over a whole department.
Some courses will be found in multiple bundle. If you are getting promoted, we suggest you to only follow individually the added courses and not the bundle, except if you want to go through every courses again...

Front Desk Agent - 4 Hours | Cloud | Desktop

- Visual Matrix Learning Tools and Support
- VM Cloud: Login Page and Dashboard Or VM Desktop: Login Page and Quicklinks
- All Front Office courses except Supervisor
- Housekeeping: Lost & Found
- Maintenance: Work Orders

Front Desk Night Audit - 4 Hours | Cloud | Desktop

- Visual Matrix Learning Tools and Support
- VM Cloud: Login Page and Dashboard Or VM Desktop: Login Page and Quicklinks
- All Front Office courses except Groups, Interfaces and Supervisor
- Housekeeping: Lost & Found
- Maintenance: Work Orders
- Accounting: Night Audit

Front Desk Manager - 6 Hours | Cloud | Desktop

- Visual Matrix Learning Tools and Support
- VM Cloud: Login Page and Dashboard Or VM Desktop: Login Page and Quicklinks
- All Front Office courses
- Housekeeping: Maid Assignment
- Housekeeping: Lost & Found
- Maintenance: Work Orders
- Accounting: City Ledger
- Accounting: Night Audit
- Sales & Marketing: Guest Profiler

Housekeeper - 2 Hours | Cloud | Desktop

- Visual Matrix Learning Tools and Support
- VM Cloud: Login Page and Dashboard Or VM Desktop: Login Page and Quicklinks
- Front Office: Room Rack
- Housekeeping: Lost & Found
- Maintenance: Work Orders

Head Housekeeper - 3 Hours | Cloud | Desktop

- Visual Matrix Learning Tools and Support
- VM Cloud: Login Page and Dashboard Or VM Desktop: Login Page and Quicklinks
- Front Office: Room Rack
- All Housekeeping courses
- Maintenance: Work Orders

Maintenance - 3 Hours | Cloud | Desktop

- Visual Matrix Learning Tools and Support
- VM Cloud: Login Page and Dashboard Or VM Desktop: Login Page and Quicklinks
- Front Office: Room Rack
- Housekeeping: Lost & Found
- All Maintenance courses

Revenue Manager - 4 Hours | Cloud | Desktop

- Visual Matrix Learning Tools and Support
- VM Cloud: Login Page and Dashboard Or VM Desktop: Login Page and Quicklinks
- Management: Setup Rates
- Management: Reports
- Revenue Management Live!

Sales Manager - 5 Hours | Cloud | Desktop

- Visual Matrix Learning Tools and Support
- VM Cloud: Login Page and Dashboard Or VM Desktop: Login Page and Quicklinks
- Front Office: Reservations, Groups, Room Rack and Reports
- All Sales & Marketing courses

GM/Manager - 5 Hours | Cloud | Desktop

The General Manager Bundle only includes Management courses.
- Visual Matrix Learning Tools and Support
- VM Cloud: Login Page and Dashboard Or VM Desktop: Login Page and Quicklinks
- All Management courses
- Revenue Management Live!

Once those are completed, the GM can follow the other bundles:
- Front Desk Manager bundle (6 hours) | Cloud | Desktop
- Head Housekeeper bundle (3 hours) | Cloud | Desktop
- Maintenance bundle (3 hours) | Cloud | Desktop
- Sales Manager bundle (5 hours) | Cloud | Desktop

Owner Operator (coming soon!)

- Visual Matrix Learning Tools and Support
- VM Cloud: Login Page and Dashboard Or VM Desktop: Login Page and Quicklinks
- Front Office Essentials
- Housekeeping Essentials
- Maintenance Essentials
- Accounting Essentials
- Sales & Marketing Essentials
- Management Essentials
- Revenue Management Live!

VM Cloud bundles courses in details

COURSE
TIME
FRONT DESK AGENT
FRONT DESK NIGHT AUDIT
FRONT DESK MANAGER
HOUSEKEEPER
HEAD HOUSEKEEPER
MAINTENANCE
REVENUE MANAGER
SALES MANAGER
GM/MANAGER
Visual Matrix Learning Tools and Support
30
Included
Included
Included
Included
Included
Included
Included
Included
Included
VM Cloud: Login Page and Dashboard
30
Included
Included
Included
Included
Included
Included
Included
Included
Included











VM Cloud: Front Office - Reservations
30
Included
Included
Included

Included
VM Cloud: Front Office - Groups
20
Included

Included




Included

VM Cloud: Front Office - Cashiering
20
Included
Included
Included






VM Cloud: Front Office - Room Rack
10
Included
Included
Included
Included
Included
Included

Included

VM Cloud: Front Office - PBX
5
Included
Included
Included






VM Cloud: Front Office - Reports
40
Included
Included
Included




Included

VM Cloud: Front Office - Interfaces
10
Included

Included






VM Cloud: Front Office - Supervisor
20


Included

















VM Cloud: Housekeeping - Maid Assignment
15


Included

Included




VM Cloud: Housekeeping - Room Status
15




Included




VM Cloud: Housekeeping - Lost & Found
10
Included
Included
Included
Included
Included
Included



VM Cloud: Housekeeping - Reports
15




Included




VM Cloud: Housekeeping - Setup
15




Included















VM Cloud: Maintenance - Work Orders
15

Included
Included
Included
Included
Included



VM Cloud: Maintenance - Preventative
15





Included



VM Cloud: Maintenance - Warranty
15





Included



VM Cloud: Maintenance - Reports
10





Included



VM Cloud: Maintenance - Setup
15





Included














VM Cloud: Accounting - City Ledger
30


Included






VM Cloud: Accounting - Travel Agents
15









VM Cloud: Accounting - Night Audit
30

Included
Included

















VM Cloud: Sales & Marketing - City Ledger
10







Included

VM Cloud: Sales & Marketing - Company
15







Included

VM Cloud: Sales & Marketing - Travel Agents
10







Included

VM Cloud: Sales & Marketing - Guest Profiler
15


Included




Included

VM Cloud: Sales & Marketing - Marketing
20







Included

VM Cloud: Sales & Marketing - Reports
30







Included

VM Cloud: Sales & Marketing - Setup
10







Included












VM Cloud: Management - User Settings
10








Included
VM Cloud: Management - Setup - Property Settings
15








Included
VM Cloud: Management - Setup - Accounting Settings
15








Included
VM Cloud: Management - Setup - Rooms
30








Included
VM Cloud: Management - Setup - Rates
45






Included

Included
VM Cloud: Management - Reports
60






Included

Included
VM Cloud: Management - Setup - Interfaces/SMS Communication
10








Included
VM Cloud: Revenue Management Live!
60






Included

Included











VM Cloud: Point of Sale
30










VM Desktop bundles courses in details

COURSE
TIME
FRONT DESK AGENT
FRONT DESK NIGHT AUDIT
FRONT DESK MANAGER
HOUSEKEEPER
HEAD HOUSEKEEPER
MAINTENANCE
REVENUE MANAGER
SALES MANAGER
GM/MANAGER
Visual Matrix Learning Tools and Support
30
Included
Included
Included
Included
Included
Included
Included
Included
Included
VM Desktop: Login Page and Quicklinks
30
Included
Included
Included
Included
Included
Included
Included
Included
Included











VM Desktop: Front Office - Reservations
30
Included
Included
Included

Included
VM Desktop: Front Office - Groups
20
Included

Included




Included

VM Desktop: Front Office - Cashiering
20
Included
Included
Included






VM Desktop: Front Office - Room Rack
10
Included
Included
Included
Included
Included
Included

Included

VM Desktop: Front Office - PBX
5
Included
Included
Included






VM Desktop: Front Office - Reports
40
Included
Included
Included




Included

VM Desktop: Front Office - Interfaces
10
Included

Included






VM Desktop: Front Office - Supervisor
20


Included

















VM Desktop: Housekeeping - Maid Assignment
15


Included
Included
Included




VM Desktop: Housekeeping - Room Status
15



Included
Included




VM Desktop: Housekeeping - Lost & Found
10
Included
Included
Included
Included
Included
Included



VM Desktop: Housekeeping - Reports
15




Included




VM Desktop: Housekeeping - Setup
15




Included















VM Desktop: Maintenance - Work Orders
15

Included
Included
Included
Included
Included



VM Desktop: Maintenance - Preventative
15





Included



VM Desktop: Maintenance - Warranty
15





Included



VM Desktop: Maintenance - Reports
10





Included



VM Desktop: Maintenance - Setup
15





Included














VM Desktop: Accounting - City Ledger
30


Included






VM Desktop: Accounting - Travel Agents
15









VM Desktop: Accounting - Night Audit
30

Included
Included

















VM Desktop: Sales & Marketing - City Ledger
10







Included

VM Desktop: Sales & Marketing - Company
15







Included

VM Desktop: Sales & Marketing - Travel Agents
10







Included

VM Desktop: Sales & Marketing - Guest Profiler
15


Included




Included

VM Desktop: Sales & Marketing - Marketing
20







Included

VM Desktop: Sales & Marketing - Reports
30







Included

VM Desktop: Sales & Marketing - Setup
10







Included












VM Desktop: Management - User Settings
10








Included
VM Desktop: Management - Setup - Property Settings
15








Included
VM Desktop: Management - Setup - Accounting Settings
15








Included
VM Desktop: Management - Setup - Rooms
30








Included
VM Desktop: Management - Setup - Rates
45






Included

Included
VM Desktop: Management - Reports
60






Included

Included
VM Desktop: Management - Setup - Interfaces/SMS Communication
10








Included
VM Desktop: Revenue Management Live!
60






Included

Included











VM Desktop: Point of Sale
30











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