EmpowerU - VM University Overview 🎥

EmpowerU - VM University Overview 🎥

The VM University is currently only available in English.
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Welcome to EmpowerU, Visual Matrix University!
To get started, visit university.visualmatrix.com. VMU provides a wide range of courses for VM Cloud, VM Desktop, and MOP. Explore the different course types and find more details HERE.

The Landing Page

Upon arriving at the landing page, you'll have several options:
1. Access all courses in the University, along with other Visual Matrix portals, including the Visual Matrix and MOP websites, as well as the Knowledge Base.
2. Log in or create an account for Visual Matrix University.
3. Be sure to scroll down occasionally—there may be some exciting learning updates!



Create a New Account

Creating an account is essential. Please ensure you keep the following two points in mind:
- Use a personal email address, not one associated with the property. Learn more...
- If you're unsure of the property ID, be sure to ask your manager. This ID is required to log into Visual Matrix PMS and will be part of your MOP username if you're using MOP. Learn more...



Log In to VM University

Logging into your VMU account is simple—just use your email and either your password or an email OTP.



New Option Available Once Logged In

After logging in, you can access your space by clicking on "Access My Space."
Learn more...



My Space

This section provides access to your profile, as well as all the courses you have completed and certificates you have earned.



Visual Matrix University - The Catalogue of Courses

Click on "All Courses" at the top.
In Visual Matrix University, courses are organized by department and color:
- Visual Matrix General: Green
- Front Office: Dark Blue
- Housekeeping: True Blue
- Maintenance: Yellow
- Accounting: Red
- Sales & Marketing: Light Blue
- Management: Navy Blue
- Point of Sale: Grey



You can search for a course using keywords or by category, such as department, VM Cloud, VM Desktop, VM MOP, Reports, Supervisor, and more. Additionally, you can sort courses alphabetically or by their creation date.



Enroll in/Start a Course

1. Click on the course or bundle.
2. On the course main page, click "Access Course."
3. If you're not already logged in, you'll be prompted to do so.



Complete a Course

Follow each lesson page by page. Once you finish a lesson, click "Complete and Continue" in the top right corner.
On the left side, you'll find course details and your progress.



Some courses conclude with a recap and a 5 to 10-question quiz. You must score at least 80% on the quiz to successfully finish the course and receive the Certificate of Completion.
The questions in the assessment are randomized, so if you retake the test, some questions may differ. Once completed, you will see a confirmation.



You’re now ready to download your certificate. If you don’t download it right away, no worries—you can always find it again in "My Space," accessible from the landing page






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