Reservation CC Save/Auth
Enter a Voice Authorization for Credit Cards (Cloud)
Voice authorization is required when a credit card transaction is flagged as "Referral", meaning the processor is requesting extra confirmation. In VM Cloud, after an initial attempt triggers this referral, a Voice Auth button appears under Payment ...
View CC Number in Reservation (Cloud)
The reservation form in VM Cloud allows users to view the tokenized credit card used for payment—when needed. In the Payment Info section, clicking the pencil icon leads to a secure window where authorized users can view the full credit card token. ...
Save a CC Number without Authorization (Cloud) 🎥
? Watch Video For non-guaranteed reservations, it's often best practice to save a guest's credit card token instead of authorizing it immediately. This protects against premature charges and enhances the guest check-in experience. VM Cloud supports ...
Authorize CC without Incidental at Check-In (Cloud)
When an incidental amount is set up in VM Cloud, it is automatically added to all credit card authorizations at check-in. However, certain reservations—such as prepaid bookings paid with OTA virtual cards—cannot include an incidental hold. In these ...