Letters
Setup Custom Letters (Cloud) 🎥
? Watch Video Customs Letters can replace the generic confirmation letter if you attach them to a reservation, using the "Custom Letter" field in the Guest/Contact Information section of the reservation. Customs Letters can also be used in the ...
Setup Promotional Letters (Cloud) 🎥
? Watch Video Promotional Letters are made to be used from Front Office > Supervisor > Res Mgmt > Promotional Letter and printed and/or emailed in bulk. Path: Management > Property Settings > Letters 1. Choose "Promotional Letter". 2. Click "Add ...
HTML Letters Field Tags (Cloud)
The benefit of creating an HTML Letter is that you create something specific to your property, with the information you want and designed to your liking. Your letter will be most likely created either in text edit, notepad, or any word processing ...
Just Updated to the Cloud and the HTML Confirmation Letters are not sending anymore
This occurs because during usage of VM Desktop, HTML letters were stored on the Server computer containing the database. When performing an update, the database is uploaded, but the letters stored on the server are not transferred. Although the HTML ...
Add pictures to an HTML Letter
To add some photos in an HTML letter, they have to be stored somewhere. Then adding the path or url in the code of the HTML letter. On VM Desktop PMS, they can be stores in C:\ImageTech\VisualMatrix\Shared\Photos on the Server hard drive. On VM Cloud ...
Upload HTML Letters in Visual Matrix (Cloud)
Whether it is a Confirmation Letter, Custom Letter, or Promotional Letter, each of them can be customized as you wish through the HTML feature. Visual Matrix does not create nor code the HTML letter. Path: Management > Property Settings > Letters 1. ...
Setup Confirmation Letters (Cloud) 🎥
? Watch Video These are letters that will be sent automatically (or not) after saving a new reservation or when using the Confirm Letter button in a reservation (located within the tools icon). Path: Management > Property Settings > Letters 1. ...