Letters
Configuring Custom Letters for Guest Communications (Cloud) 🎥
? Watch Video Custom letters allow your property to customize the message included with reservation confirmations. They function as a standard confirmation letter with a modified body text, while all reservation details remain unchanged. Custom ...
Configuring Promotional Letters for Guest Marketing Emails (Cloud) 🎥
? Watch Video Promotional letters are used to send marketing or informational messages to groups of guests. These letters are typically sent in bulk through the Promotional Letter feature and are delivered as an attachment to the email. They are ...
HTML Letter Field Tags for Guest and Reservation Data (Cloud)
HTML letter field tags allow you to automatically insert guest, reservation, and property information into your HTML email templates. These tags act as placeholders that are replaced with real data—such as the guest’s name, arrival date, or ...
Uploading HTML Letters for Guest Emails (Cloud)
Uploading an HTML letter allows your property to customize the appearance of confirmation, promotional, or custom emails sent to guests. Instead of using the standard PDF attachment, HTML letters display directly in the email body, giving you more ...
Configuring Confirmation Letters for Guest Reservations (Cloud) 🎥
? Watch Video Confirmation letters provide guests with a summary of their reservation details and serve as an official record of their booking. In Visual Matrix Cloud, these letters can be automatically sent when a reservation is created or manually ...