Front Office
FAQ - Front Office / Reports
How can I view the history of who has stayed in a specific room, such as a report for the past month on a particular room number? You can use the Room History Report, available in the Front Office Supervisor Reports section, to view this information. ...
FAQ - Front Office / Cashiering
Why are taxes no longer being charged to long-term reservations that have been staying for almost a month? Check the tax settings for long-term stays in your system. These settings can be found under Management > Property Settings > Taxes. Learn ...
FAQ - Front Office / Reservations
Why does the estimated total show $0 when creating a single reservation under a group name, whereas guests want to pay individually? This occurs when the group master reservation's Guarantee Type is set to Room and Tax or All Charges. To resolve ...