This choice will initiate the cancellation of the room under the "no-show" status and will apply a fee to the folio. The reservation will retain the possibility of being reinstated following the audit in the event the guest arrives. By implementing the no-show process in this manner: the reservation will be marked as canceled and will release the room if the guest fails to appear; an automated fee will be added; and the date on which the fee was applied will be displayed in the Reference field.

Learn how this feature works:

- Setup the feature

- Run the no-shows during the night audit pre-audit checklist

- Check-in a no-show after the night audit is completed

- Check the no-show report