Download Safety Alerts Report (MOP 2.0)

Download Safety Alerts Report (MOP 2.0)

The Download Safety Alerts Report feature allows authorized users to export a complete CSV file containing both active and archived safety-related alert activity. The report includes:
  1. DND Alerts
  2. Suspicious Activity Alerts
This report supports:
  1. Auditing
  2. Compliance reviews
  3. Internal safety reporting
  4. Brand-level oversight
It provides a full historical record of alert activity, including task status, timestamps, assignments, and follow-up actions.

Who Can Use This Feature

Only authorized users can access and download the Safety Alerts Report.
Access is permission-based and may depend on:
  1. User role
  2. Site configuration
  3. Enabled feature flags
If you do not see the button, you may not have the required permissions.







Where to Find the Download Safety Alerts Report

The Download Safety Alerts Report button is located within the Alerts menu.



Downloading the Safety Alerts Report

To download the report:
  1. Navigate to the Alerts section in MOP.
  2. Select Download Safety Alerts Report.
  3. The CSV file downloads automatically to your device.
The file includes both active and archived alerts.


How Long Do Safety Alerts Remain in the System?

Safety Alerts remain in MOP permanently — even after they are finalized. When a Safety Alert reaches its final status:
  1. Its status changes to Verified.
  2. The alert becomes read-only.
  3. The full record remains stored in the database.
  4. It continues to appear in the Download Safety Alerts Report.
There is currently no automatic deletion or archival of Safety Alerts after they are verified. This permanent retention supports:
  1. Full audit history
  2. Compliance tracking
  3. Long-term visibility into safety-related incidents

Understanding Alert Statuses (New vs. Verified)

When reviewing Safety Alerts in MOP or in the downloaded report, you will see one of two primary statuses:
New
An alert is marked New when:
  1. It has been created (manually or automatically).
  2. It has not yet been fully addressed.
  3. Follow-up action is still required.
This indicates the alert is active and pending review or action.
Verified
An alert is marked Verified when:
  1. The required follow-up has been performed.
  2. Action Taken notes have been entered (if required).
  3. The alert has been finalized in the system.
  4. The record becomes read-only and remains stored for reporting and compliance purposes.
This indicates the issue has been addressed and formally closed in MOP.

What Is Included in the Report

The exported CSV includes:
  1. Active alerts
  2. Archived alerts
  3. Verified (cleared) alerts
  4. Status history
  5. Timestamps
  6. Assignment details
  7. Action Taken notes
The report provides a complete historical record of safety-related activity at the property.

Still Need Help With This Topic?

Ask Yourself:
  1. Do I have permission to download safety reports?
  2. Is at least one required feature flag enabled at my site?
  3. Did the CSV download successfully to my device?
  4. Does the report include the alerts I expected to see?
Support May Ask You:
  1. What is your site ID and user role?
  2. Which feature flags are enabled at your property?
  3. Did you receive an error message when downloading the report?
  4. What time did you attempt to download the report?

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