EasyBoost: A Smarter Way to Capture Upgrade Revenue
Upselling is one of the most effective ways for hotels to increase revenue—but it’s often missed because the process can feel inconsistent or difficult for staff to manage. EasyBoost changes that by bringing upgrade and add-on offers directly into the reservation and check-in workflow.
Built into Visual Matrix Cloud, EasyBoost helps your team present the right options at the right time, making it easier to increase revenue while improving the guest experience.
What EasyBoost Does
EasyBoost streamlines the upselling process by automatically presenting upgrade and add-on options during booking or check-in.
Instead of relying on manual suggestions, the system guides the interaction in a consistent and structured way.
Common examples include:
- Upgrading to a higher room category.
- Adding early check-in or late checkout.
- Offering additional amenities or services.
All options are displayed in a single prompt, allowing staff or guests to make selections quickly and clearly.
When EasyBoost Appears
EasyBoost is designed to fit naturally into the reservation process without interrupting the workflow.
It can appear:
- During booking, while creating a reservation.
- At check-in, when the guest arrives.
This flexibility allows your property to capture upsell opportunities at multiple points in the guest journey.
Why EasyBoost Matters
Upselling opportunities are often lost because they depend on timing, consistency, and staff confidence. EasyBoost addresses all three.
- Consistency: Every reservation follows the same upsell flow.
- Timing: Offers are presented when guests are most likely to accept.
- Ease of Use: Staff is guided by the system, reducing guesswork.
By automating the process, EasyBoost helps ensure that upsell opportunities are never missed.
Key Benefits for Your Property
Increased Revenue Opportunities
EasyBoost makes it easier to capture incremental revenue by presenting upgrades and add-ons at the right moment.
Improved Guest Experience
Guests are given clear, relevant options that enhance their stay, such as more space or added convenience.
This creates a more personalized experience rather than a generic booking process.
Simplified Staff Workflow
Instead of relying on memory or sales techniques, staff follow a guided prompt.
- No need to remember what to offer.
- No need to calculate pricing manually.
- No disruption to the reservation flow.
- Clear Revenue Tracking.
All upgrade and add-on charges are posted separately on the folio, making upsell revenue easy to track and report.
How EasyBoost Fits Into Daily Operations
Once enabled, EasyBoost becomes part of the natural reservation flow.
- Staff create or open a reservation.
- The EasyBoost prompt appears automatically.
- Options are presented and selected (or declined).
- Charges are applied and posted to the folio.
This process takes only a few seconds but creates a consistent opportunity to increase revenue on every reservation.
Examples of EasyBoost in Action
Example 1: Room Upgrade
A guest books a standard room.
EasyBoost offers an upgrade to a deluxe room for an additional nightly rate.
Example 2: Convenience Add-On
At check-in, the guest is offered early check-in or late checkout for a small fee.
Example 3: Guest Personalization
A guest traveling with family is offered a larger room or additional amenities.
What Makes EasyBoost Different
Traditional upselling depends heavily on staff initiative and timing. EasyBoost removes that uncertainty.
- Offers are always presented.
- Pricing is clearly defined.
- The process is consistent across all users.
This creates a more reliable and scalable approach to upselling.
Before You Get Started
To use EasyBoost effectively, your property must configure:
- Room tiers for upgrade paths.
- Pricing between room types.
- Add-ons for additional services.
- Property settings to enable the feature.
For setup instructions, see: Configure EasyBoost for Room Upgrades and Add-Ons
Still Need Help With This Topic?
Ask Yourself:
- When should EasyBoost appear in your workflow?
- What upgrades and add-ons make sense for your property?
- Are you using EasyBoost during booking, check-in, or both?
Support May Ask You:
- Where do you expect EasyBoost to appear?
- What offers should be available to guests?
- Has EasyBoost been configured and enabled?
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