Close Rates Levels for online sales (BW) (Cloud)

Close Rates Levels for online sales (BW) (Cloud)

Visual Matrix's room management system has an automated process for closing and reopening room types based on availability. When a room type is sold out, it is automatically closed, and when a room becomes available, it is reopened. However, there is an option for manual control called a "hard close," which overrides the automated system. You can choose to "hard close" an entire room type, all rooms simultaneously, or even just one specific room. Additionally, the "Apply Range" feature allows you to specify the scope of your changes, providing flexibility in managing room availability.

Path1: Front Office > Supervisor > System Maint > Central Res BW 2 > Availability from the toolbox on the right
Path2: Management > Rates > Min Night
Path3: Management > Interfaces > All Interfaces > Central Res BW 2 > Availability from the toolbox on the right

Close only one day at a time for one room type

1. If the date is not on the screen, choose the date to close.



2. Choose the level you want to close.



3. Choose the overall line or a specific room type and date and click on the intersection field.



4. Choose "Hard".



5. Click OK.


To reopen, follow the same process and choose "Open" for the same date.

Close multiple dates or room types at once

1. Click on "Apply Range" at the bottom.



2. Select the date or date range to hard close.
3. If you select an extended date range, you can decide to apply the rule only to specific days during that time period.



4. Choose "Hard" (close).



5. Check the room types you want to apply the rule to.
By choosing "Overall", you can apply the rule to multiple levels; However, if you choose to select specific room types, those will only be applicable to Level A. Only in Level A, can you select specific room types.



6. Check the levels to apply the rule.



7. Click OK.


To re-open, follow the same process and choose "Open" for the same date(s).

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