Retrieve an Old Group Folio (Cloud) 🎥
Whether it's an individual guest or a group, you can always access and retrieve old folios, as long as the data has not been purged.
Path: Front Office > Cashiering > Group Account
1. Click on "Retrieve Old Folio" from the toolbox on the right.
2. There are 2 search options: by group ID or by group name.
3. [Optional] Add any additional detail about the name or the ID in the search field.
4. Click Refresh.
5. Double click on the group to reopen the folio.
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