Edit City Ledger Statement Text (Cloud)
City Ledger Statements can include custom text that appears near the bottom of the document, immediately above the Direct Billing Footer. This area is commonly used for payment instructions, account information, billing reminders, or other messages that should accompany the statement. Updating the City Ledger Statement Text allows properties to include consistent information on every City Ledger Statement generated by Visual Matrix.
For a visual reference showing where this text appears on the invoice, see: Understanding Direct Billing and Travel Agent Document Layouts (Cloud).
Path: Management > Property Settings > Forms
Instructions
Use this setting to customize the text that appears on City Ledger Statements.
1. In the lower-left section of the page, locate Direct Billing Statements.
2. Click View.
3. Enter or update the text that should appear on City Ledger Statements.
4. Click Save in the Direct Billing Statements pop-up window.
5. Click Save on the Forms page to apply the changes.
Generate or reprint a City Ledger Statement to verify the results.
This text does not appear on Direct Billing Invoices or Travel Agent Statements.
Common uses include:
- Payment instructions.
- Billing reminders.
- Account-specific messaging.
- Contact information.
- Statement notices.
Still Need Help With This Topic?
Ask Yourself:
- Did you save the changes in both locations?
- Are you reviewing a newly generated or reprinted statement?
- Does the updated text appear on the statement?
- Was the text entered into the Direct Billing Statements field?
Support May Ask You:
- What text are you expecting to appear on the statement?
- Does the issue affect all City Ledger Statements?
- When was the statement text last updated?
- Can you provide a sample statement showing the issue?
Related Articles
- Edit City Ledger and Travel Agent Footer Text (Cloud)
- Edit City Ledger Direct Billing Invoices Text (Cloud)
- Edit Travel Agent Statements Text (Cloud)
- Understanding Direct Billing and Travel Agent Document Layouts (Cloud)
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