Edit Travel Agent Statement Text (Cloud)

Travel Agent Statements can include custom text that appears below the reservation and commission details on the document. This area is commonly used for payment instructions, commission information, contact details, or other messages that should accompany the statement. Updating the Travel Agent Statement Text allows properties to include consistent information on every Travel Agent Statement generated by Visual Matrix.
For a visual reference showing where this text appears on the invoice, see: Understanding Direct Billing and Travel Agent Document Layouts (Cloud).
Path: Management > Property Settings > Forms
Instructions
Use this setting to customize the text that appears on Travel Agent Statements.
1. In the lower-left section of the page, locate Travel Agent Statements.
2. Click View.
3. Enter or update the text that should appear on Travel Agent Statements.
4. Click Save in the Travel Agent Statements popup window.
5. Click Save on the Forms page to apply the changes.
Generate or reprint a Travel Agent Statement to verify the results.
This text does not appear on Direct Billing Invoices or City Ledger Statements.
Common uses include:
- Commission payment instructions.
- Contact information.
- Billing reminders.
- Travel agent notices.
- Statement-specific messaging.
Still Need Help With This Topic?
Ask Yourself:
- Did you save the changes in both locations?
- Are you reviewing a newly generated or reprinted statement?
- Does the updated text appear on the statement?
- Was the text entered into the Travel Agent Statements field?
Support May Ask You:
- What text are you expecting to appear on the statement?
- Does the issue affect all Travel Agent Statements?
- When was the statement text last updated?
- Can you provide a sample statement showing the issue?
Related Articles
- Edit City Ledger and Travel Agent Footer Text (Cloud)
- Edit City Ledger Direct Billing Invoices Text (Cloud)
- Edit City Ledger Statements Text (Cloud)
- Understanding Direct Billing and Travel Agent Document Layouts (Cloud)
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