Using Notes and Comments to Communicate Between Departments (MOP 2.0)
The Notes and Comments feature helps staff stay informed and ensure smooth communication across departments.
How to Use
- Open the task or room.
- Tap the Notes icon or field.
- Enter a comment (e.g., “Need extra towels in this room”).
- Tap Save or Send.
Use clear, concise notes. For urgent matters (e.g., safety), escalate directly to management in addition to noting it in MOP.
Related Articles
Printable Guides (MOP 2.0)
We provide downloadable PDF guides covering key features and workflows in MOP 2.0. These printable guides are ideal for sharing in training sessions, posting at workstations, or carrying in the field — enabling quick reference without needing to log ...
FAQ - Lost & Found (MOP 2.0)
The Lost & Found feature helps hotel staff log, track, and return guest items accurately. The FAQs below address common questions about availability, usage, visibility, and best practices to ensure items are handled consistently and documented ...
Updating Task Assignee and Details Using the RA Monitor (MOP 2.0)
The RA Monitor allows supervisors and managers to review, reassign, and modify housekeeping, maintenance, and front desk tasks in real time. It provides a centralized view for making quick adjustments to assignments, priorities, and task details ...
Clear Cache and Cookies to Resolve Browser Issues (MOP 2.0)
Browsers store cached files and cookies to load websites faster, but over time this stored data can cause problems such as pages not loading correctly, formatting issues, or outdated information appearing in MOP. Clearing cache and cookies often ...
Log Into MOP (MOP 2.0)
MOP works in any browser—log in and begin managing tasks instantly. Open the Login Page 1. Go to https://app.vmmop.com on your phone, tablet, or computer using Chrome, Edge, or Safari. Tip: Bookmark the login page on your device for quick access. ...