View Group Advance Deposits (Cloud)
The Deposit Details screen lets you view and manage all Group Advance Deposits applied to the Group Master Folio. From this screen, you can review posted deposits, and—if needed—post, refund, or void a deposit directly without leaving the group record.
Path: Front Office > Group > Search > Open the Group
Instructions
1. On the right side of the screen, click Deposit Details.
2. The Deposit Details screen lists all deposits tied to the Group Master Folio, including date, payment method, reference number, and amount.
3. This screen also gives you the option to Post, Refund, or Void a deposit if needed (Each of these actions is covered in its own article — see links below).
Still Need Help With This Topic?
Ask Yourself:
- Am I viewing the correct group record?
- Has a deposit been posted yet?
- Do I have permission to view deposits in Front Office?
Support May Ask You:
- What is the group name or confirmation number?
- Can you share a screenshot of the Deposit Details screen?
- Are you unable to see a deposit that should appear?