View Transfer Charges Between Guest's Folios (Cloud) 🎥

View Transfer Charges Between Guest's Folios (Cloud) 🎥

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When you transfer a charge or a payment from one folio to another, the transaction is recorded, and you can see either where it originated from or where it was sent within the folio.
Path: Front Office > Cashiering > Guest Account

1. Access the guest's folio by either typing the room number into the Room # box and using the drop-down to select folio A or selecting In House Guests on the right. 
2. Select View once the room number is displayed within the folio preview window.



3. Click the View XFERS button near the top left to view any charges that have been transferred. If the View XFERS button does not allow you to click on it, there have been no charges transferred from the folio. 
4. The "To" column on the far right will display what room number and folio the charge was routed to. 



5. Refer to the "From" column to know when a charge did not originate within the folio you're viewing. "From" will display the room number and folio that the charge came from.



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