Reservation Adv Deposits
Print an Advance Deposit Receipt (Cloud)
When a guest makes an advance deposit or you process one for an upcoming stay, a receipt is often needed as confirmation of the payment. Visual Matrix offers multiple ways to provide this payment confirmation to the guest. Path: Front Office > ...
Void an Adv Deposit (Cloud)
Path: Front Office > Reservations > Search Search for and open the reservation required. 1. Select Deposit Details to populate the post deposit details window. 2. Select the Deposit Line that needs to be Voided. 3. Click the Void Deposit Button. 4. ...
Post Adv Deposit with Deposit Details (Cloud) 🎥
? Watch Video Path: Front Office > Reservations > Search 1. Select Deposit Details to populate the deposit details window. 2. Click the Post Deposit Button to pull up advance deposit payment window. 3. Enter the amount and select the method of ...
Refund Guest Adv Deposit (Cloud) 🎥
? Watch Video Path: Front Office > Reservations > Search for and open the reservation required. A refund of an advance deposit is only possible before the check-in process. Once check-in is completed, the advance deposit is transferred to the folio ...
Refund Canceled Reservation Adv Deposit Forfeit
The process will depend on whether the reservation arrival date has already passed or not. If the arrival date has not passed If the arrival date has not yet passed, even if it's the current date, you can take the following steps: - Reinstate the ...
Post an Advance Deposit (Cloud) 🎥
? Watch Video In hotel management, an advance deposit is a pre-payment made by a guest to secure their reservation ahead of their stay. Posting an advance deposit ensures the guest’s commitment and helps guarantee payment for the hotel. This article ...