Reservation Adv Deposits
Void an Adv Deposit (Cloud)
Path: Front Office > Reservations > Search Search for and open the reservation required. 1. Select Deposit Details to populate the post deposit details window. 2. Select the Deposit Line that needs to be Voided. 3. Click the Void Deposit Button. 4. ...
Post Adv Deposit with Deposit Details (Cloud) 🎥
? Watch Video Path: Front Office > Reservations > Search 1. Select Deposit Details to populate the deposit details window. 2. Click the Post Deposit Button to pull up advance deposit payment window. 3. Enter the amount and select the method of ...
Refund Guest Adv Deposit (Cloud) 🎥
? Watch Video Path: Front Office > Reservations > Search for and open the reservation required. A refund of an advance deposit is only possible before the check-in process. Once check-in is completed, the advance deposit is transferred to the folio ...
Refund Canceled Reservation Adv Deposit Forfeit
The process will depend on whether the reservation arrival date has already passed or not. If the arrival date has not passed If the arrival date has not yet passed, even if it's the current date, you can take the following steps: - Reinstate the ...
Cancel Individual Reservation with Adv Deposit (Cloud) 🎥
? Watch Video Path: Front Office > Reservations > Search and Open the Reservation 1. Select Cancel in the Toolbox on the right. 2. By default, the whole amount will be entered as to be refunded. 3. Enter the amount to be forfeited (kept). The amount ...
Post an Adv Deposit (Cloud) 🎥
? Watch Video An advance deposit in a hotel is a payment made by a guest in advance of their stay to secure a reservation. Path: Front Office > Reservations > Search 1. Post Deposit - Select to populate the advance deposit window. 2. Advance Deposit ...